Returns & Exchanges

At Salomon, we stand by the quality of our performance gear and offer a 30-day return window for all unused products in their original packaging. We aim to ensure every athlete finds their perfect fit with a seamless and efficient exchange process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items with all original tags attached into the shipping box and include the printed return slip provided by the portal.

3

Label and Ship

Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Quality Check and Refund

Once our warehouse team inspects the returned gear to ensure it meets our quality standards, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing